Marissa Mayer admits to three of Google's biggest mistakes

Marissa Mayer, Google’s VP of Geographic and Local Services, joined in 1999 as the company’s 20th employee. During a recent 22-minute interview on Digg Dialogg, Mayer was asked “What do you think Google’s biggest mistake has been during your presence there?” Mayer’s answer pertained to three products: Wave, Dejanews.com, and Gmail. “Wave. Certainly there are things we’ve learnt from that, certain things we would have done differently,” Mayer said without any hesitation (this one we’re not really too surprised about). “Shutting down Dejanews.com at 11am on a Monday morning, and not having anywhere to post to or browse usergroups was perhaps a mistake,” she also admitted (Dejanews was a discussion group website on the Usenet network which Google shutdown and silently archived to its Google Groups service). “Launching Gmail on April Fools day was widely misinterpreted,” she added as a final thought (Google often “launches” ridiculous products on April Fools, so many thought Gmail was a joke until they realized it was still around the next day). ...

November 3, 2010 · 2 min · 222 words · Omid Farhang

New Gmail Labs Feature Saves You Precious Seconds

Gmail has just added a new “Labs” feature that should save you some time if you’re the type of person that tends to plow through your e-mail inbox in bunches. As the name implies, the new “Auto-advance” option (that can be enabled under “Settings” > “Labs”) lets you automatically move to the previous or next conversation after archiving, deleting or muting an individual e-mail message. ...

October 29, 2010 · 1 min · 161 words · Omid Farhang

Help keep your account safe with the Gmail security checklist

Posted by Diana Phan, Gmail Support Team October is National Cyber Security Awareness month and a good time for a reminder about why hijackers do what they do and how you can protect your account. Check out the Online Security blog to learn about common hijacking techniques and security practices that will help you stay one step ahead of the bad guys. To help ensure your Gmail account is safe, take a minute to visit the Gmail help center and complete their new security checklist. ...

October 16, 2010 · 1 min · 85 words · Omid Farhang

Gmail Auto-unsubscribe Search

Gmail has a feature that lets you unsubscribe from a newsletter or a mailing list when you report one of the messages as spam. “You’ll see the unsubscribe tool when you mark a message from particular types of mailing lists as spam. If the particular message is a misuse of a mailing list you like to receive, you can Report spam as usual. But if you never want to receive another message or newsletter from that list again, click Unsubscribe instead. We’ll send a request to the sender that your email address be removed from the list.” ...

October 16, 2010 · 1 min · 139 words · Omid Farhang

Google offers to turn off threading in Gmail

Google has finally decided to allow users to turn off the controversial ‘conversation view’ threading functionality in Gmail. Conversation view has been a characteristic of Gmail ever since it launched, but Google software engineer Dong Chen admitted in a blog post yesterday that it is the webmail service’s “most hotly debated feature “. “Threading enthusiasts say they spend less mental energy drawing connections between related messages, and that their inboxes are much less cluttered,” he wrote. ...

September 30, 2010 · 1 min · 182 words · Omid Farhang

One Million Calls Placed From Gmail in 24 Hours

If you’re as big as Google, there’s no such thing as a small product launch. So when Google introduced voice calls into its webmail service Gmail, essentially launching a Skype competitor, it was bound to be a popular feature. How popular, exactly? Well, according to a tweet from Google, the users seem to love it, as more than one million calls were placed in the first 24 hours since the feature went live. ...

August 29, 2010 · 2 min · 232 words · Omid Farhang

Gmail Gets Its Name Back in the UK

In the UK, Google was forced to give its email service Gmail a different name, Googlemail, because of a trademark dispute. These disputes take a long time (Gmail was changed into Googlemail in October 19, 2005), so Google opted on using a different (yet recognizable) name until the dispute is resolved. Four and a half years later, UK users will finally get their @gmail.com addresses, as Googlemail is changing back into Gmail. Users will have the possibility of keeping their old @googlemail.com address or switching to a new one. From the announcement: “If you already have a Google email account in the UK, you’ll soon have the option to switch your existing @googlemail.com address to the matching @gmail.com one, but you’re also free to stick with @googlemail.com. And starting later this week, anybody who signs up for a new account in the UK will get an @gmail.com address.” ...

May 4, 2010 · 2 min · 215 words · Omid Farhang

Gmail Adds Drag-and-Drop to File Attachments

Gmail has a new feature for Firefox 3.6 and Google Chrome users: drag-and-drop file attachments. The feature is very straightforward — just drag files from your desktop onto your e-mail, and a green box will appear where you can drop your files. Google promises it will “enable this for other browsers as soon as they support this feature.” Why the wait? Drag-and-drop functionality is an HTML5 feature. Currently only the Gecko layout engine — the engine that powers Firefox — fully supports HTML5 drag-and-drop. WebKit, which powers both Safari and Chrome, has only partial support for drag-and-drop. ...

April 17, 2010 · 1 min · 97 words · Omid Farhang

Conquer Your Gmail Inbox With Nested Labels

Heavy Gmail label users will appreciate the latest experimental feature, available in Gmail Labs: Nested Labels, which let you organize your inbox into as many categories and subcategories as you like. To enable it, open Settings – Gmail Labs, and enable the “Nested Labels” option. Now, if you want to create a child label – or a subfolder, if you will – you must name it with slashes (/). For example, you can create a label named “Friends”. A nested label for that label could be named “Friends/Workplace”. It would be nice to manipulate nested labels via drag and drop, but for now this naming scheme is the only way to do it. ...

April 9, 2010 · 2 min · 245 words · Omid Farhang