Security

What is phishing? Phishing (pronounced “fishing”) is a type of online identity theft. It uses e-mail and fraudulent Web sites that are designed to steal your personal data or information such as credit card numbers, passwords, account data, or other information. Con artists might send millions of fraudulent e-mail messages with links to fraudulent Web sites that appear to come from Web sites you trust, like your bank or credit card company, and request that you provide personal information. Criminals can use this information for many different types of fraud, such as to steal money from your account, to open new accounts in your name, or to obtain official documents using your identity. ...

Spam is any kind of unwanted online communication. The most common form of spam is unwanted e-mail. You can also get text message spam, instant message spam (sometimes known as spim), and social networking spam. Some spam is annoying but harmless. However, some spam is part of an identity theft scam or another kind of fraud. Identity theft spam is often called a phishing scam. To protect yourself against e-mail spam, use e-mail software with built-in spam filtering. For a general guideline on protecting yourself from e-mail spams, please refer to the “Checklist: Protecting your business, your employees and your customers”. ...

If you suspect that you’ve responded to a phishing scam with personal or financial information, take these steps to minimize any damage. Step 1: Report the incident Contact the following authorities: Your credit card company, if you have given your credit card information. The sooner an organization knows your account may have been compromised, the easier it will be for them to help protect you. The company that you believe was forged. Remember to contact the organization directly, not through the e-mail message you received. ...